Turnaround Manager
DESIGN FOR MOBILE
Overview
A turnaround is the 45-90 minute interval between an aircraft arriving at a gate to prepare for its next flight, which includes cleaning, catering, fuelling, and more.
How might we ensure smooth turnaround saves airlines money in delay fees and increase airport revenue significantly?
Team
2 designers , 6 developers , 2 Business offering.
My Role
Senior Designer, researcher, Information architecture and mobile app design
Timeline
March 2024 - December 2024
Delving in the problem
Honeywell partnered with Mumbai Int. Airport Ltd to provide its innovative NAVITAS Turnaround Manager solution.
Business objective
$12M
Product suite
Sale
25%
Reduced downtime at the gates.
Impact
$12M
Securing the contract
11min
Reduced downtime ( Lab tested )
200+
Users to benefit from the app
15yr
Subscription and updates package
Experience outcome journey map
Priority Goals
Access to Orchestrated information
“They might not be able to hear one another while working, but they have special hand signals to still communicate effectively. “
Fostering team spirit and preparedness
“When you work at the apron, you understand teamwork better, everyone has the same goal.”
Response for critical situation
His job can get rather fast-paced at times, efficient preparation and time management is needed
Beyond business needs
“They might not be able to hear one another while working, but they have special hand signals to still communicate effectively. “
"His job can get rather fast-paced at times, efficient preparation and time management is needed"
“When you work at the apron, you understand teamwork better, everyone has the same goal.”
